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    Workflow Recipe4 Steps

    Missed Call Text Back

    Author
    Muhammad Daud Khan
    Systems Architect • Updated recently

    Missed Call Text Back

    Trigger: Missed Call

    Captures attention before they contact a competitor. Sends an immediate text when a call goes unanswered.

    85% of people whose calls go unanswered will not call back. An immediate text captures their attention before they contact a competitor.

    How it works

    1

    Triggers on Missed call (call status = no answer).

    2

    Wait 30 seconds.

    3

    Send SMS: "Hi, I noticed we missed your call. Sorry about that. Can you let me know what you needed, and I will get back to you right away? You can also book a time here: [calendar link]".

    4

    Add tag "Missed Call".

    5

    Create task for team to follow up within 1 hour.

    Tags:CallsRecovery