Workflow Recipe4 Steps
Missed Call Text Back

Muhammad Daud Khan
Systems Architect • Updated recently
Missed Call Text Back
Trigger: Missed Call
Captures attention before they contact a competitor. Sends an immediate text when a call goes unanswered.
85% of people whose calls go unanswered will not call back. An immediate text captures their attention before they contact a competitor.
How it works
1
Triggers on Missed call (call status = no answer).
2
Wait 30 seconds.
3
Send SMS: "Hi, I noticed we missed your call. Sorry about that. Can you let me know what you needed, and I will get back to you right away? You can also book a time here: [calendar link]".
4
Add tag "Missed Call".
5
Create task for team to follow up within 1 hour.
Tags:CallsRecovery